BT will take the hassle out of connecting your customer's CCTV to the internet. By installing u-View and connecting it over your customer's broadband - your customer will have internet access to their CCTV (and their stored images) from any internet-connected PC, anywhere - without having to change their existing cameras.
Feature |
Benefit |
| BT quality installation | Fewer service and support issues from your customers. |
| If the customer doesn't have the right router or hub-splitter we solutions in stock. | Fewer costly re-vists to site, help us to keep our prices to you as low as possible. |
| IP port forwarding for over 300 routers. | Forwarding an IP device to the right port on your router can be something that bewilders all but the experts. Our engineers are adept at making IP devices talk to each other - quickly. |
| Creation of DDNS IP addresses | So that you don't need to keep your computer on 24/7 or pay for a static IP address BT's engineers will set your customer up with a DDNS web address so that your customers can bookmark their CCTV cameras on the web and re-visit them whenever and wherever they are. |
| BT second line support - 24/7. | We don't expect your customers to have many issues but for any queries you do encounter you have the reassurance of BT Redcare's 24/7 Helpdesk |
| 30 day installation guarantee | We guarantee a no questions asked re-installation if your customer experiences problems duing the first 30 days. |
| 2 year hardware warranty | All equipment is guaranteed for 2 years, and should something go wrong with one of your customer's u-Views, we will send a replacement out pre-configured (so all you have to is re-connect the cables) and collect the faulty box at the same time. |
| Customer training and easy-to-use software | Your customers will be able to start using their u-View straightaway with no additional training and minimal questions coming your way. |
| User guides and online FAQs | No need for you to provide additional literature - our online library is a resource for you customers to use whenever they need it. |